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🍔 BBQGuys Review — Is It Worth Your Money?
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If you’re passionate about outdoor cooking—whether you’re a weekend grill master, a slow-cooking expert, or someone planning their dream outdoor kitchen—you’ve probably come across BBQGuys. This online powerhouse promises to be a one-stop shop for all things outdoor cooking. But is it really worth your hard-earned money?
🔥 About BBQGuys — Company Background
BBQGuys was founded in 1998 in Baton Rouge, Louisiana, as “The Grill Store & More” – a small retail store with a passion for high-quality grilling accessories. In 2000, they shifted their expertise online and grew by 2025 to become the largest specialty retailer of high-quality grills, outdoor cooking equipment, furniture, and custom outdoor installations in the USA.
BBQGuys isn’t just an e-commerce platform; it’s a team of passionate grillers, designers, and customer service professionals whose goal is to make your backyard the ultimate entertaining space.
| 🔹Pros | 🔹Cons |
|---|---|
| Huge product range from premium brands | Delivery delays and restocking fees |
| Competitive pricing and promotions | Some customer service complaints |
| Free 3D design service for custom spaces | Large-item delivery can be challenging |
| Expert, passionate team | Few reports of delayed follow-up |
| Flexible financing and loyalty rewards | Higher price point than big box stores |
| Support for both homeowners and pros | Few low-cost or entry-level products |
Product Selection — What BBQGuys Offers
BBQGuys’ product range is extensive and carefully curated by grill masters. Key categories include:
Grills:
Gas Grills (Propane & Natural Gas)
Charcoal Grills (Classic, Kamado, Grate Grilling)
Pellet Grills (for rich, smoky flavor)
Electric Grills (for small spaces or apartments)
Outdoor Kitchens:
Built-in Grills, Side Burners, Storage, and Carts
Outdoor Cabinets (Weather-proof, Stainless Steel, Polymer)
Outdoor Sinks, Ice Bins, and Bartending Centers
Accessories & Tools:
Grilling Tools (Turners, Tongs, Grates)
Covers, Cleaning Supplies, Thermometers, Griddle Plates
Sauces, Seasonings, Rubs, Smokers, Grilling Pellets, Charcoal, etc.
Outdoor Living:
Patio Heaters, Umbrellas, Outdoor furniture sets, Fire Pits
Outdoor Audio, TVs, Smart Grilling Tech (WiFi controls)
Other Brands:
Napoleon, Weber, Lynx, Blaze, Coyote, Alfa Oven, Kamado Joe — the list goes on.
Blaze Premium LTE Marine Grade 32 inch 4-Burner Built-in Propane Gas Grill (BLZ-4LTE2MG-LP)
Blaze Premium LTE Marine Grade 32 inch 4-Burner Built-in Propane Gas Grill (BLZ-4LTE2MG-LP)
If you’re looking for a high-quality, durable grill, the Blaze Premium LTE Marine Grade 32″ is the superstar in its class.
Made from marine-grade 304 stainless steel, this grill is designed to withstand harsh coastal environments without rust or corrosion—perfect for homeowners near water.
Features & Performance:
- Four professional burners, each with up to 14,000 BTU, provide optimal control when searing, indirect cooking, or slow-roasting.
- The rear infrared burner creates authentic restaurant-style texture—perfect for thick steaks, crispy chicken skin, or even reverse roasting.
- The flame stabilizer grill reduces flare-ups and ensures even, indirect cooking across the entire surface.
- Durable hexagonal cooking grates retain heat and ensure perfect grill marks.
- The integrated grill lighting allows for safe grilling even after sunset.
Camp Chef Woodwind Pro WiFi 24 inch Pellet Grill (PG24WWSB)
If you’re a grill enthusiast who values versatility and flavor, the Camp Chef Woodwind Pro 24″ could be your new best friend.
Features & Performance:
- Combines the convenience of a pellet grill with the traditional smoky flavor – thanks to the smoker box, which produces pure wood smoke in addition to pellet grilling.
- Thanks to the Wi-Fi controller and smartphone app, you can conveniently control your grilling remotely – perfect for slow grilling.
- Large cooking area (811 square inches, including the top grate) – enough for beef brisket, pork shoulder, or several ribs.
- Adjustable smoke settings for a customized flavor profile (light to deep smoke).
- Sturdy side shelf and convenient storage underneath for all your utensils.
Meco Americana Electric Grill with Fold-Down Side Tables (9325U8-181)
Americana by Meco 1500 Watt Electric Grill With Fold Down Side Tables - 9325U8.181
For those with limited space or restrictive regulations, the Meco Americana electric grill is a practical and lightweight option.
Features & Performance:
- Electric heating element (1,500 watts) – quickly reaches temperatures of up to 260°C.
- Large grilling surface (approx. 180 cm²) – ideal for small apartments, balconies, or a meal for two.
- Foldable side tables facilitate food preparation and storage.
- Durable, lightweight, and easy to transport and store.
- Adjustable temperature controls for versatility – sear, grill, or keep warm.
Masterbuilt Gravity Series 800 Digital Charcoal Griddle, Grill & Smoker
Masterbuilt Gravity Series 800 Digital Charcoal Griddle + Grill + Smoker - MB20040221
Combining high-tech convenience and traditional charcoal flavor, the Masterbuilt Gravity Series 800 is a game changer for anyone who wants to enjoy the taste of charcoal with modern controls.
Features & Performance:
- The digital control keeps the temperature constant, allowing for easy adjustment, similar to a pellet grill.
- Large cooking area (800 square inches) – plenty of room for several large cuts of meat or a small barbecue with friends.
- With the grill insert, you can prepare pancakes, burgers, or fajitas right next to your standard grill.
- The gravity-feed hopper feeds the charcoal directly into the fire, ensuring pure charcoal flavor without the hassle of refilling.
- Durable, heavy-gauge steel – designed for years of durability.
Prices and Value Proposition — Is It Worth It?
- BBQGuys’ prices are in the mid-to-high range – reflecting their high-quality specialty products.
- Although you can find cheaper devices elsewhere (in large department stores), you often have to make compromises in terms of materials, warranty, service or expert advice.
✅ Benefits:
- Competitive prices for high-quality products
- Frequent special offers, holiday deals, and price adjustments
- Extensive financing options (with installment payments)
✅ Cons:
- Some prices may be higher than mass-market alternatives.
- Shipping, delivery, and restocking fees can add up.
Overall, the price-performance ratio is good for serious grillers and homeowners looking to invest in their outdoor space. Those looking for a grill for everyday use or just a few evenings a year should consider lower-end options. However, if you value performance, durability, and a customized experience, BBQGuys is the right choice.
Shipping & Delivery — What Should You Expect?
✅ Free Shipping:
For orders over $49, delivery is free (with some heavy freight items requiring additional delivery services).
✅ Freight Delivery:
Some large items (like built-in grill islands) are freight delivery. This typically includes curbside delivery with a lift gate.
✅ Damage Inspection:
It’s crucial to inspect your delivery upon receipt and report any damage within 5 days to enable a claim.
✅ Restocking Fee:
Some large or custom items may incur restocking fees (typically 10%) upon return — this is a consideration when placing big-ticket orders.
Customer Service — Support Experience
The BBQGuys customer service team consists of trained grill masters and industry professionals.
They’re available through phone, email, or live chat.
✅ Benefits:
- Experts and dedicated staff
- Instructions, blogs, and video reviews support your purchase decision
- Free 3D design services for custom kitchens
- Large and helpful community forum for exchanging ideas with other grill enthusiasts
✅ Cons:
Some delivery complaints related to delays
Few reports about poor follow-up after delivery problems
Large-item restocks can be cumbersome (with restocking fees)
The service is generally competent and helpful, but delivery bottlenecks sometimes affect customer satisfaction.
🛡 Warranty — What’s Covered?
- Most products come with manufacturer warranties ranging from one year to a limited lifetime (depending on the manufacturer).
- Some reputable brands (like Lynx or Coyote) offer comprehensive or even lifetime warranties.
- BBQGuys will help resolve warranty issues, but typically leaves the final decision to the manufacturer.
How BBQGuys Stacks up Against its Competitors
Compared to large department stores (Home Depot, Lowes) or pure e-commerce platforms (Amazon), BBQGuys stands out with its expertise, premium product range, custom design services, and dedicated team of grill masters.
While their prices may be higher and their delivery process more complex, their knowledge, service, and extensive product range make them a strong competitor for homeowners who want something customized, high-quality, and long-lasting.
Final Verdict — Is BBQGuys Right for You?
If you are passionate about outdoor cooking, creating your own outdoor space, or investing in a quality grill, BBQGuys is a great choice.
Their extensive product range, expert team and strong warranty programs make them a reliable place to expand your cooking equipment.
Although delivery and restocking can be frustrating and prices may be higher than at big box stores, you are paying for specialized service and a premium product.
Recommendations:
✅ If you’re looking for high-quality, customized, and specialized solutions, BBQGuys is the place for you.
✅ If you only grill occasionally or are simply looking for something simple and functional, you may want to look for a more affordable option.
✅ Always check delivery dates and inventory policies before placing large orders.
✅ Inspect your delivery upon receipt and report any defects immediately.
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